Digital accessibility is:
01.
Good Business
Enabling businesses to grow market share and reduce operating costs by shifting customers to digital from higher cost service channels.
02.
The Right Thing
Illustrating that your organisation values inclusive services that can be accessed by all.
03.
The Law
Accessibility is required by law in many countries including Australia, the US and the UK. Digital inclusion ensures equal opportunities and reduces discrimination.
04.
A Human Right
Access to digital services is essential for individuals to exercise their rights to information, education, communication, and participation in modern society.
05.
Socially Responsible
And easy to understand when you can see real customers facing barriers accessing your digital experiences.
Why care?
4.25m
People in Australia have a disability
That's 18% of the population
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3.9m
Australians are 65 or older
Many older people have faced some of the greatest challenges in accessing digital services
872K
Australian's not speak english well or at all
Translated webpages can be of use when they are easy to locate and the translation is accurate and culturally appropriate.
~$13Trillion (USD)
Is the global addressible market for people with a disability
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$2.90!
Is the legal hourly rate to pay people with a disability in Australia
All we can say is WTF?
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53%
Is the employment rate for people for people with a disability
Compared to 83% for those without a disability
Showing you is the best way to explain
Our Accessibility-All-Stars have been kind enough to share their user experiences in short videos. You can learn a little about digital accessibility adaptions and assistive technologies from people who rely on them below.
Colour Inversion Overview
3.5 mins
Digital accessibility when it comes to colour, goes beyond contrast. For many individuals, colour inversion enhances usability and readability across different platforms and devices. Hear directly from individuals who rely on colour inversion, shedding light on the challenges they face and the strategies they employ to navigate a world that isn't always designed with their needs in mind.
Language 101
1.5 mins
A brief low down on language.
Harnessing Chat for Deaf Empowerment
Screen Reader Overview
Less than 4 mins
Hear directly from individuals who are Deaf, sharing their firsthand experiences on the transformative impact of chatbots and live chat features.
From breaking communication barriers to enhancing user experience, you'll gain invaluable perspectives on how these technologies serve as vital assistive tools for the Deaf community. As well as examples of companies that have done an awesome job leveraging chat to prioritise inclusivity and accessibility.
10 mins
If you've never observed someone who is blind use an online service, we'd love you to spare 10 mins for this video.
Jamal, who was born without vision, shows you how screen readers work and provides a glimpse into his experience when things work well and when they don't. This video explains different types of screen readers and some hot tips for service providers.