In this project, we engaged diverse and disabled user testers to evaluate the MyGov browser experience. The primary focus areas included logging in, creating an account, setting up notification preferences, and configuring a passkey.

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To establish a baseline, testers initially navigated the gov.uk website, performing similar tasks. This allowed for a direct comparison of user experiences.

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Additionally, testers assessed phishing and security awareness content on gov.uk, MyGov, and the Australian Signals Directorate. Their insights aimed to highlight strengths and areas for improvement in accessibility and usability.

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This approach ensured comprehensive feedback from users with various disabilities, providing valuable insights for enhancing the MyGov platform.