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Project Overview 

See Me Please is delighted that Westpac is genuinely invested in making its services more inclusive and usable for a diverse representation of the community it serves. This particular project provides detailed feedback for Westpac to improve its website experience. We think your feedback could be incredibly helpful

What's Involved 

 This project includes feedback on Westpac's homepage and existing landing page then comparing it to other banking providers as well as fresh designs. This project also includes insights on the use of icons and infographics and inclusive use of language. 


There's no login required or sensitive personal information shared with Westpac as part of this project. 

Data collection and sharing 

Westpac

Your feedback will be used to help our client  above understand how customers navigate their online services. We will collate and share your feedback with our client above, together with any related entities

You may be asked to share information such as your name, email address, information relating to your gender and user preferences. This personal information will be used for the purpose of user research and digital accessibility research and to uplift our client's understanding of digital accessibility considerations

Before sharing, See Me Please will remove any sensitive personal information.

 

Survey results will be aggregated into an anonymous report

How See Me Please will use your feedback and data 

See Me Please will also use your feedback and de-identified data for aggregated research, benchmarking and innovative solutions to improve the accessibility of online services including use to train  machine learning and large language models relating to accessibility. 

Hours allocated for this project 

We've allocated the set number of hours above.

If you agree to participate, you'll be paid the number of hours prescribed above at your agreed hourly rate.
 

We try to pay our testers well for their feedback. If there's enough time allocated, please try to complete the tasks rather than skipping over steps.
 

You'll be paid the set hours above, even if it takes you less time to complete.

Deadline to complete 

You'll need to submit the required tasks in order to be paid, even if they're partially complete, by the deadline above to be paid. 

 

 Unfortunately, you can’t be paid for this work if you miss the deadline

Consent Agreement 

What do you think?
 

  • I understand that to be paid, I must submit the required tasks, even if partially complete, by the stated deadline. I acknowledge that missed deadlines will result in no payment.

  • I agree to the set hours allocated and understand that my pay is based on those hours. If I run out of time, I will stop testing 30 minutes before the end, submit the completed tasks, and fill out the final survey.

  • I agree to share my insights with See Me Please for the purpose of digital accessibility research and innovation.

  • I consent to See Me Please sharing my recordings and feedback with the client to help improve their services.

By clicking "Yes," I confirm my understanding and consent to the above.

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